ARTICLES BY THIS AUTHOR
- 4/23/2020
The How & Why of Personalization Updates from AB InBev & Linden Lab
Anheuser-Busch InBev and Linden Lab are making moves to improve their customer acquisition strategies in the face of more complex buying journeys. - 4/22/2020
U-Haul Hitches a Ride to Contactless Payments
The DIY moving company has added Scan & Go technology to all stores, enabling customers to use their mobile devices for contact-free transactions during this age of social distancing. - 4/20/2020
LuckyVitamin Offering BOGO Memberships to Support Frontline Healthcare Providers
Health and wellness e-commerce retailer LuckyVitamin is offering front-line healthcare providers free six-month memberships to its LV+ program for every new standard member who joins. - 4/20/2020
63% of Grocery Retailers Expect to Increase Tech Spending in 2020: PG Report
As consumers have increasingly relied upon omnichannel fulfillment options because of stay-at-home orders, more grocers are implementing new ways to deliver goods. - 4/20/2020
Walmart Mandates Masks for Associates; Ramps Up Hiring (Again)
Walmart has begun requiring store, distribution and fulfillment center associates to wear masks at both its Walmart and Sam’s Club locations. - 4/17/2020
March Retail Sales Take Historic Plunge
The effects of widespread store closures caused retail sales to plunge, with the outlook for April not especially bright. - 4/15/2020
Best Buy Furloughs 51K Associates to Combat 30% Sales Decline
Best Buy's quick pivot to curbside-only helped it retain 70% of sales "even though not a single customer has stepped foot in our stores in almost a month," CEO Corie Barry stressed. But the move wasn't enough to save all of its associates' jobs.