ARTICLES BY THIS AUTHOR
- 5/1/2020
Walmart Bringing 2-Hour Delivery to U.S. Stores; Previews AI Produce Scale in China
Walmart is expanding Express Delivery to get more orders to shoppers in under two hours, but the convenience comes with a hefty price. Meanwhile, its AI-powered produce scale in China means to reduce the help consumers need during self-checkout. - 4/30/2020
Teradata’s Vantage CX Now Available
Data and analytics provider Teradata has made its Vantage Customer Experience (CX) available to businesses. - 4/29/2020
Best Buy Slowly Resuming In-Store Services
After closing all of its stores to help slow the spread of the coronavirus, Best Buy will now offer in-store consultation services in about 200 of them. - 4/29/2020
CVS Brings Rx in for a Landing at US’s Largest Retirement Community
CVS Health and UPS are partnering together to transport medications during this time of social distancing. - 5/1/2020
Navigating Furniture Rental in the Age of Contactless Delivery
If you’d told Fernish CEO Michael Barlow six weeks ago that contactless delivery would be a crucial part of his business strategy, he might not have believed you. - 4/27/2020
Amazon Piloting Video Verification Process for Third-Party Sellers
Amazon is testing a program that validates prospective sellers’ identification via video conferencing with one of its associates. - 4/27/2020
Tractor Supply Store Brings Same-Day Delivery to 100% of its Stores
he lifestyle retailer expanded its three-year partnership with Roadie to bring same-day service of nearly all of its inventory from all 1,863 U.S. locations. - 4/27/2020
Learning How Retailers Can ‘Amplify the Wow’
With 30 years of experience as a Sears and Neiman Marcus executive and a strategic advisor, Steve Dennis has seen his share of retail disruption. - 4/23/2020
Walmart Scoops Up Target Exec as New CMO
The chief marketing officer role has been vacant since Barbara Messing departed last year.