ARTICLES BY THIS AUTHOR
- 3/19/2020
Kohl’s to Start Selling Lands’ End
Items will be directly fulfilled and shipped by Lands’ End and will encompass the company’s entire assortment. - 3/18/2020
Books-A-Million Brings BOPIS Curbside for COVID-19
The company has expanded its buy-online-pickup-in-store (BOPIS) service with a curbside option as a response to combat the spread of the new coronavirus. - 3/16/2020
New IT Store Systems VP Named at Dunkin' Brands
Role has responsibility for all aspects of in-store technology for both Dunkin' and Baskin-Robbins. - 3/16/2020
Store Closings: Retailers Shutting Doors & Modifying Hours to Combat Coronavirus
Retailers are shuttering stores across the globe in an effort to combat the spread of COVID-19. RIS is keeping an updated list. - 3/13/2020
Wipro & SAP Team for CX Integration
The two companies are co-developing a number of solutions designed to effectively manage business processes and customer experience. - 3/13/2020
Ulta Suspending Most In-Store Services in Response to the Coronavirus
Stores will still provide hair services, a decision that CEO Mary Dillon said is “based on feedback from experts.” - 3/9/2020
Amazon Just Walk Out Tech Now Available to Retailers
The tech, which combines computer vision, sensor fusion and deep learning, detects what consumers remove or return from shelves, tallying them in a virtual cart. - 3/6/2020
Burlington Stores Killing Off E-Commerce Site
In a move not seen often in modern retail, the off-price chain will instead invest in brick-and-mortar expansion. - 3/5/2020
J. Crew Reveals Data Breach
Routine web scanning discovered that email addresses and passwords were obtained by the unauthorized third party and then used to log into the JCrew.com account.