Retail Tech’s Top Women Discuss COVID-19 Impact
Like the rest of the globe, the retail industry is in the midst of a major crisis as COVID-19 continues to rage on. With stores forced to close in much of the country, retailers have struggled to keep up with shopper demand while the industry’s biggest distribution channel remains under wraps.
This inability to operate at anywhere near full strength will have long-term implications for the industry as those retailers that were already struggling prior to the health crisis crumble as revenues streams dry up. Just last week, iconic retailers J. Crew and Neiman Marcus both filed for bankruptcy as they were unable to weather the coronavirus storm.
While the restrictions are starting to lift in many parts of the country, the disruption caused by the pandemic will have lasting implications for the foreseeable future. Customer shopping habits have been forever altered and retailers are investing in new digital technology to shore up their contactless payment, omnichannel fulfillment, order management, and much more.
To get an idea where some of the industry’s leading retailers are allocating their IT investment dollars, as well as where they plan to focus their spending in the future we asked our Top Women in Retail Tech the following question:
The Top Women in Retail Tech is an annual feature produced by RIS for the past four years. It aims to highlight and honor female technologists that are driving the industry forward. The feature is available now, look for full Q&As to be published in the coming weeks. Below is a sampling of the responses we received from the honorees on their company’s COVID-19 investment plans.