The TJX Companies shut down online shopping on HomeGoods.com October 21, 2023, just two years after launching its online shopping experience.
The off-price retailer, which owns HomeGoods, T.J. Maxx and Marshalls, Sierra, and Homesense, made the decision to focus its resources on its more than 900 brick-and-mortar stores across the United States, according to a statement provided to RIS.
As of last Saturday, HomeGoods stopped taking orders from customers, but the retailer said it will complete its final shipments.
“HomeGoods.com will continue to provide décor inspiration and trends for our customers,” it said, and stated that shopping at online sister sites www.tjmaxx.com, www.marshalls.com, and www.sierra.com, “will not be affected by this decision.”
According to a recent quarterly SEC report filed by TJX, net sales from the e-commerce sites combined amounted to less than 2% of total sales for each of the second quarters of fiscal 2024 and fiscal 2023, as well as each of the first six months of fiscal 2024 and fiscal 2023. Meanwhile, the company’s HomeGoods e-commerce website represented less than 1% of HomeGoods net sales for both the second quarter and the first six months of fiscal 2024.
As the off-price retailer looks to refocus on the physical, it confirmed all of the associates affected by this decision have been offered other jobs within the company.