ARTICLES BY THIS AUTHOR
- 5/7/2021
SK-II Gets Phygital With Social Retail Pop-Up
SK-II is leaning into social commerce and gamification as part of a pop-up retail store in China. - 5/3/2021
Kroger Drone Pilot Promises S’mores Deliveries in 15 Minutes
The grocer has partnered with Drone Express to experiment with drone deliveries in the Midwest this spring, joining such retailers as Walmart, CVS and Amazon in testing them for consumer fulfillment. - 4/28/2021
Starbucks Adds 1 Million+ Loyalty Members As It Grows AI Engine
As its loyalty roster swells, the company also shared more details on its artificial intelligence engine known as Deep Brew. - 4/25/2021
Danielle Crop Joins Albertsons Companies As First SVP, Chief Data Officer
Danielle Crop has joined Albertsons Companies as senior VP, chief data officer, a new role for the company. - 4/26/2021
Levi’s AI Product Recommendation Engine Driving DTC Conversions
Levi’s will continue to scale its AI-enabled product recommendation technology across the globe as the company reaps the benefits of providing more personalized direct-to-consumer experiences. - 4/23/2021
Michelle Borninkhof Named SVP, CIO at AutoZone
Michelle Borninkhof has been named senior VP and chief information officer of AutoZone, the auto replacement parts retailer and distributor with more than 6,500 stores in North America. - 4/16/2021
As At Home Opens New Stores, Its OMS Gets an Upgrade
At Home Group is investing in its order management system (OMS) as the home décor retailer swings back into growth mode. - 4/14/2021
Dollar Tree Names Alasdair James EVP, Merchandising and Supply Chain
Following the consolidation of its Dollar Tree and Family Dollar Store support centers, the discount retailer merged merchandising and store operations functions. This new role will support that move. - 4/13/2021
Nike Dips Toe Into Refurbishment
Nike is entering the refurbishment market and will use QR codes to further inform consumers about its circularity efforts. - 4/13/2021
First Look: Lowe’s Store Upgrades Target Growing Pro Base
Lowe’s is beefing up the in-store customer experiences for its professional customers so it can better serve this loyal and expanding base.