Today Northgate is able to provide a streamlined user experience for its associates, which has really helped the business processes be more efficient and effective.
“We worked with a UX expert in order to make sure that this system was as easy to understand as possible for all necessary stakeholders,” explains Lewis. “Pimcore helped guide our associates through the entire transformation process in order to ensure full buy-in from our associates who would be using the technology, and a seamless shift to an updated data management solution. Now, our associates feel confident interacting with the new systems, as it gives them more time to focus on providing differentiated, next-level customer experiences, rather than focusing on back-end issues they faced time and time again.”
By ensuring that digital assets and product information are organized and consolidated, Northgate can now accelerate the speed at which they’re able to deliver differentiated customer experiences and innovate moving forward.
In fact, Northgate’s work continues today, with ongoing data-focused projects, including the retailer’s migration of 500 development and production servers to Google Cloud Platform, led by Pimcore. The move enables Northgate to build a more mature digital environment, future-proof its IT department and compete at scale with online grocery leaders.
Northgate launched the Infrastructure-as-a-Service (IaaS) initiative to migrate all their servers from on-premise and AWS to Google Cloud Platform (GCP) in order to eliminate multiple on-premise data centers and provision a standardized and scalable environment. This has helped improve the robustness of the IT services by enhancing control on utilization, security, and monitoring.
“It is clear that the future is in leveraging cloud services, not hardware,” says Lewis. “We recognized we needed to reinvent our strategy and really future proof our infrastructure, and Google Cloud Platform was exactly what we were looking for. Pimcore was instrumental assisting us in rationalizing our server environment resulting in a 60% reduction in server count. And, they assisted in preparing our data, network, application, and security architectures along with our talented IT associates for the cloud.”
Northgate future-proofs itself not only by leveraging GCP’s App Engine and Compute Engine options, but also the ability to crunch large amounts of data to aid in optimizing their operations. Northgate is utilizing GCP’s Big Query capabilities and building a Data Lake. TensorFlow will be employed for machine learning and truly help innovate how the business operates. By using a single cloud platform, Northgate is reducing rogue environments and ensuring increased data integrity and security.