Bed Bath & Beyond Ups its Personalization Game with Latest Acquisition

11/28/2016
Bed Bath & Beyond has acquired PersonalizationMall.com (PMall.com), an online retailer of personalized products based in Burr Ridge, IL, for approximately $190 million in cash. Over the past 18 years, PMall.com has developed a fully-integrated, proprietary technology platform that drives quality, speed and efficiency throughout the process of personalizing a breadth of products to each customer's unique preference.

PMall.com is a highly successful innovator of personalized products and currently offers an extensive assortment of products that can be customized through a variety of different personalization processes including sublimation, embroidery, digital printing, engraving, and sandblasting. The retailer's vertically integrated e-commerce platform includes an automated personalization process and rapid order fulfillment, resulting in a differentiated customer experience.  

"We are delighted to welcome PersonalizationMall.com to Bed Bath & Beyond," said Steven H. Temares, CEO, Bed Bath & Beyond. "They have built a tremendous business, and we are excited to support them as they advance their industry-leading position within the growing category of product personalization."

Bed Bath & Beyond remains focused on becoming a destination retailer for customers' needs and wants through its expanding and differentiated products, services and solutions. The acquisition of PMall.com expands the retailer's existing assortment in the growing product personalization category and brings a complementary portfolio of differentiated products that commemorate all of life's events and special occasions such as weddings, birthdays, holidays and the birth of a child.

"We view personalization as a significant opportunity for us to create additional differentiation and enable us to do more for and with our customers." Temares said. "We look forward to supporting PersonalizationMall.com as they continue to improve the customer experience by enhancing their product mix, upgrading their e-commerce website and driving optimization of their marketing initiatives. At the same time, we are excited by the opportunity to leverage their advanced personalization and production capabilities to create additional omnichannel offerings across all of our concepts."

Bed Bath & Beyond funded the transaction using cash on hand, and expects the acquisition to be slightly accretive to its net earnings per diluted share for fiscal 2016.

"I am very proud of the work our team has done in building PersonalizationMall.com into a market segment leader due to the ever-increasing demand for a wide range of quality personalized gift offerings," said Dan Randolph, founder and president, PersonalizationMall.com. "We are excited to be given the opportunity to realize the full potential of the PersonalizationMall.com brand in working together with Bed Bath & Beyond. Additionally, it is a great opportunity for our PMall Team to become part of such an admired company that is as committed to great customer service as we are."

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