The Home Depot recently announced two leadership hires, naming Fahim Siddiqui executive vice president and chief information officer and Matt Carey as EVP of customer service.
Siddiqui will lead the company's tech strategy, infrastructure and software development for its 2,317 retail stores, supply chain facilities, store support centers, and online systems.
He joined The Home Depot in 2018 as SVP of information technology, developing applications and solutions for online, marketing, merchandising, supply chain, data, and analytics. He also managed the buildout of a central platform of common services to improve the customer experience.
Prior to The Home Depot, he spent more than three decades leading software development in the retail, energy, and telecom sectors, including Staples, MCI, Time Warner Telecom, and Sprint
"Fahim is a tremendous leader and a brilliant technologist who understands the power of technology to unlock a better experience for our customers and associates, and I look forward to working with him in this next phase of growth for The Home Depot," said Ted Decker, CEO and president of The Home Depot.
As EVP of customer service, Carey will lead the vision, design, and development of new consumer experience solutions across stores, online, or mobile.
Carey served previously as SVP and CTO at eBay, where he oversaw product development, site operations, cybersecurity, platform engineering, data warehousing, and catalog operations for eBay Marketplaces. Prior to joining eBay in 2006, he spent more than 20 years with Walmart, where he was SVP and CTO.
Decker stated that Carey has spearheaded “an enormous technology transformation” across the company’s stores, supply chain, merchandising, and digital presence.
"Now more than ever, our customers expect to shop with us how, when, and where they want — and there's little tolerance for friction in the shopping experience,” said Decker. “Matt has a proven track record driving customer-first technology innovation."